Refund policy

At Al Hamdani Sweets, we take great care in ensuring that all of our products are made fresh, packaged carefully, and delivered to you in the best condition. Due to the perishable nature of our food products, we do not accept returns or exchanges for any orders.

Non-Returnable Items

• As our sweets are edible and perishable, all sales are final.

• For health and safety reasons, we are unable to accept returns or process exchanges once an order has been shipped.

Order Issues

If you experience any issues with your order, such as receiving the wrong item, or if your product arrives damaged, please reach out to us within 48 hours of receiving your order. We are committed to ensuring your satisfaction and will review each situation on a case-by-case basis.

To report an issue, please contact us at [email address] with your order number and a brief description of the problem, along with any relevant photos of the product in question. Our team will work with you to resolve the issue as quickly as possible.

Thank you for choosing Al Hamdani Sweets, and we appreciate your understanding of our return and refund policy.