Shipping policy

At Al Hamdani Sweets, we take great care in delivering your freshly made sweets directly to your doorstep in perfect condition. Please review our shipping policy for details on how we handle your orders and ensure timely delivery.

Processing Time

• All orders are processed within 1-3 business days after receiving your order confirmation.

• Orders placed over the weekend or on holidays will begin processing the next business day.

• Once your order is processed, you will receive a shipping confirmation email with tracking details.

Shipping Rates and Delivery Times

We offer the following shipping options:

• Standard Shipping: Delivery within 3-7 business days depending on your location.

• Express Shipping: Delivery within 1-3 business days for an additional fee.

Please note that delivery times may vary due to high order volumes, weather conditions, or other unforeseen circumstances.

Shipping Restrictions

• We currently ship within the United States only. Unfortunately, we do not offer international shipping at this time.

• We do not ship to PO Boxes, APO, or FPO addresses.

Perishable Shipping Guidelines

• All our products are freshly made and perishable. We use appropriate packaging to ensure that your sweets arrive in optimal condition.

• During warmer months, we may include ice packs or special packaging for temperature-sensitive items to preserve freshness.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the shipping method you select. For special promotions or free shipping offers, the discount will automatically be applied at checkout.

Delivery Issues

While we do everything possible to ensure timely and safe delivery, Al Hamdani Sweets cannot be held responsible for shipping delays caused by carriers or incorrect delivery information provided by the customer. Please double-check your shipping address at checkout to avoid any issues.

If your package arrives damaged or if you experience any issues with delivery, please contact us at [email address] within 48 hours of receiving your order. Be sure to include your order number and any photos of the damaged product.

Thank you for choosing Al Hamdani Sweets. We strive to deliver our handcrafted baklava and sweets to you with the same care and dedication that goes into making them.